Did you forget your NetBank password? From 10 November 2017 you have the possibility to replace it via the automatic menu of Erste TeleBank! Click here

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Dear Customer,

Please note that we will perform planned and scheduled maintenance and development activities on the Erste Group Hungary NetBank service between 10 p.m., Friday, 25 January 2019 and 10 a.m., Saturday, 26 January 2019.

Operation of the Erste Retail and Corporate NetBank, Erste MobilBank applications will be suspended, and the Erste TeleBank will have limited availability. For your convenience, we recommend that you schedule your financial transactions for any of the days before or after the service limitation.

This maintenance and development also serves your interests. Thank you for your patience and understanding.

Budapest, 21.01.2019

Yours sincerely,
ERSTE BANK HUNGARY ZRT

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NetBank login information for customers transferred from Citibank  

You need your Erste NetBank ID and NetBank password for the first login to Erste NetBank.
Erste Bank has sent you your initial NetBank password in a text message. For the purposes of security you will need to change this initial password during your first login.

Browser settings 
You can use any browser but we recommend to disable ad blocking extensions/addons (e.g. AdBlock) and enable Javascipt when logging in. 

If you have problems with you password: 
In case of you are locked out of NetBank or your password is not valid for any reason, please contact Erste TeleBank 
(+36 1 298 0222) or visit one of our Erste branches.


Bankcard activation and usage for customers transferred from Citibank

The transfer of Customer accounts was completed between 4 and 6 February 2017. Citibank debit and credit cards have been blocked, and the new Erste bankcards can now be activated.

Erste bankcards will be activated automatically with the first free balance enquiry at any ATM.

The PIN code for each Erste card is identical to the PIN code of the corresponding Citibank debit or credit card.

To customers who had not specified a PIN code with Citibank, Erste sends the PIN codes for their new cards in February 2017 by postal mail.

 

Dear Visitor,

Please note that we will perform planned and scheduled maintenance and development activities on the Erste Group Hungary NetBank service

Between 8 p.m., Friday, 11^th of November 2016 and 8 p.m., Saturday, 12^th of November 2016.

Operation of the Erste Retail NetBank, Corporate NetBank and Erste MobilBank applications will be suspended, and the Erste TeleBank and text message services will have limited availability. For your convenience, we recommend that you schedule your financial transactions for any of the days before or after the service limitation.

Erste Bank branches will be closed on Saturdays.

This maintenance and development also serves your interests. Thank you for your patience and understanding.

If you have any question please feel free to call Erste TeleBank (+36 1 298 0222), ERSTEBUSINESS24 (+36 1 298 0223), visit our website at www.erstebank.hu or meet with us personally in one of our Branches

Budapest, 09.11.2016

Yours sincerely,
ERSTE BANK HUNGARY ZRT.

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New smartphone trojan threat

ERSTE BANK HUNGARY ZRT. would like to draw the attention of online banking customers to the fact that computer criminals have devised a new method to try and abuse the accounts of banking customers without authorisation.

Hacking attacks may be prevented by applying appropriate attention and proper security measures!

• Never use our online banking service NetBank on devices that are not protected against threats appropriately.
• Always read carefully the SMS text messages sent by the Bank. Suspicion should be raised when the screen shows the authentication page, but you receive an SMS from the Bank. If the data of the transaction detailed in the text message are unknown to you, do not ever provide the code included in the SMS!
• Close the browser in all cases when you experience anything out of the ordinary, e.g. a long message prompting you to wait, displayed with bad grammar and misspellings.

IMPORTANT NOTE: Banks never post messages prompting users to supply their data on their websites or on the pages of their online banking services.

In case you experience anything suspicious, please immediately report it in an email at abuse@erstebank.hu, or by phone at our TeleBank number +36 1 298 0222, or in person at any of our branches.